AI-assisted scheduling
“Find me a 2-hour block next Tuesday with Maria for facial + chemical peel.” Booked in one tap.
Predictive no-show scores
Every booking gets a 0–100 risk score. High-risk auto-prompts for a deposit. Empty chairs become revenue.
Smart auto-rebooking
Therapist sick? Affected clients get tap-to-rebook texts automatically. Front-desk skips the phone marathon.
Stripe-tier booking widget
Embeddable, mobile-perfect, brand-themed. Your customers will forget they’re on third-party software.
Memberships + gift cards + loyalty
Recurring billing, tiered perks, point programs, referral rewards. All native, no bolt-on apps.
Multi-location dashboards
Cross-venue LTV, cohort retention, deposit conversion, no-show rate per staff. The reports CFOs actually want.
White-label for agencies
Run multiple brands? Each tenant has its own subdomain, logo, colors, custom domain. One control plane.
Stripe Connect — funds to your bank
One-tap onboarding. Cards, ACH, Apple Pay. Funds settle to your bank, not ours. We add 0% surcharge — Boulevard takes 0.5% on top of Stripe.
Installable PWA
Tenants and customers install your branded app to their home screen. No app-store fees, native-feel UX.
Built-in digital signage
Drive any lobby TV with today’s real classes, real availability, today’s promo. Cast from a phone, install as a PWA on the TV browser, or plug in a $25 stick. Nobody else has this.
Tablet POS — built in
Ring up services, retail, packages, gift cards in one transaction. Tip preset chips, customer search, instant receipts. Stripe Elements means PCI compliance is on Stripe, not you. Drop your $99/mo Square subscription.
Clinical SOAP notes — included
Every client gets a chart. Therapists write Subjective / Objective / Assessment / Plan after each session — inline on their schedule card, no separate clipboard. Role-gated, audit-logged, soft-deleted for retention. Mindbody charges extra for charting.
Tip-to-staff routing
Customer adds a tip at online checkout, front desk drops one in after the visit, OR the cashier picks a recipient at the tablet POS for a retail / standalone sale. 100% of the tip lands in that staff member’s commission ledger instantly. Tips show up separately on the Earnings tab so staff see what they earned. No after-shift math, no surprise payouts.
Therapist self-serve schedule
Every staff member edits their own weekly hours, requests time off, and sees their own clients — without bottlenecking at admin. Manager sees the full roster; therapist stays siloed; front desk stays operational. Real role hierarchy in a product that ships with one.
First-visit highlights
Every new client gets a gold ★ First visit badge in your bookings list, your calendar, and your staff’s schedule. The team knows to greet them by name, walk them through the form, ask about their goals. First impression, every time, on autopilot.
Anticipation cues, not nag-screens
The system notices what’s pending and surfaces it where the work happens. “3 visits need a SOAP note” banner on Today. “Low-rating review came in” toast on the dashboard. “Client checked in” native browser notification on hidden tabs. Information arrives at the moment of decision.
Front-desk floor view
Tablet-mounted roster. Tap a card to check-in, check-out, mark no-show, or jump to POS. Drag a booking onto another therapist’s lane to reassign it — the six-check conflict guard fires on the drop, so you can’t accidentally hand off to someone who’s not qualified or already double-booked. Late-arrival banners surface a 10+ min-late client automatically. Boulevard ships this as a $40/mo upcharge.
Walk-ins in 4 taps
Service → therapist → client → done. Every walk-in runs through the same six-check conflict guard as online bookings, so the front desk physically cannot double-book a room or assign a therapist who isn’t qualified for the service. No more “sorry, we forgot Sarah was here.”
Memberships your customers actually buy
Stripe Subscription on the back, three-tap purchase on the front. Customer picks a plan, taps a saved card or types a new one, done. First charge today, auto-renews on the schedule you set. Cashier can text a one-tap signup link to the client’s phone after a service. Mindbody walks you through a 12-step setup wizard for this.
Receipt actions on the success screen
Sale completes → the cashier sees one button each for: view this client’s appointments, jot a SOAP note, sell a membership, resend the receipt, back to the schedule. Momentum stays with the customer, not lost in tab-hopping. Boulevard locks this in their $250/mo tier.
Stock-aware retail tiles
Track inventory on any retail product. The POS shows a gold “Only 3 left” chip when stock dips below your threshold and locks the tile out at zero. Refunds restock automatically. The polish Square’s $99/mo register has, in your own POS.
Abandoned-cart hygiene
POS orders sit in the “open” state when a cashier walks away mid-sale or a customer pulls out of tap-to-pay. We auto-cancel anything older than 24h that doesn’t have an in-flight payment — your register stays clean without anybody pruning it.
One-tap RSVP in reminders
Every reminder email shows two giant buttons: I’ll be there and Need to reschedule. Customer taps, you know. The 33%-of-revenue no-show problem becomes a 1-tap problem. Add an optional no-show fee at /admin/tenant — disclosed in the same reminder so customers can’t claim they didn’t know.
First-visit vs follow-up at booking
Customer-facing widget asks “Is this your first visit, or have you been here before?”. The answer flows into the booking record, the staff schedule, the admin dashboard — so the team knows in advance to set aside extra consultation time, send pre-visit instructions, or pre-load returning-client notes. Service experience starts before they walk in.
Frequent no-show detection
Any client with 2+ no-shows in the past 6 months gets a flag in your admin client list. With a no-show fee enabled, the booking widget surfaces the fee on the deposit step so chronic skippers self-select out. Salons lose 10-15% of revenue to no-shows. SlateLoft makes that number visible — and shrinkable.
Group classes book like classes
A class service gets its own booking flow on the customer widget: scheduled sessions surface with “8 of 20 spots left” capacity chips, not a 1:1 time grid. Capacity is enforced at the database level so two simultaneous bookers can’t both grab the last spot. Mindbody’s flagship feature, now in your platform.
A2P 10DLC SMS compliance
Carriers now require every business SMS sender to register a Brand + Campaign with their messaging carrier. SlateLoft surfaces the registration status in your admin, and every phone-collection field carries the consent disclosure carriers require. Operate compliantly out of the box — most competitors leave this on you.
Ops Dashboard — measure what you ship
A single page at /admin/ops shows today’s bookings, revenue, RSVP confirms, no-show rate (with green/amber/red threshold), queue health with actual error messages, compliance status, and backup age. Auto-refreshes every 30 seconds. Replaces “ask support what’s broken” with self-service awareness.
